ZAKSolar

At ZAKSolar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our website
Place an order for products or services
Subscribe to our newsletter
Request a quote or consultation
Contact our customer service team
Participate in surveys or promotions

The personal information we collect may include:

Name, email address, phone number, and billing/shipping address
Payment information (credit card details, bank account information)
Information about your property for solar installation purposes
Communication preferences
Feedback and survey responses

We may also automatically collect certain information when you visit our website, including:

IP address and browser type
Pages you view and links you click
Time spent on our website
Referring website or source
Device information

How We Use Your Information

We may use the information we collect for various purposes, including:

Processing and fulfilling your orders
Providing customer support and responding to inquiries
Sending transactional emails and order confirmations
Sending marketing communications (if you have opted in)
Improving our website, products, and services
Conducting research and analysis
Preventing fraudulent transactions and monitoring against theft
Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

Service providers who perform services on our behalf (payment processors, shipping companies, etc.)
Professional advisors (lawyers, accountants, etc.)
Government authorities when required by law
Business partners with your consent

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Accessing, correcting, or deleting your personal information
Withdrawing consent for processing your data
Opting out of marketing communications
Requesting a copy of your personal data

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ZAKSolar
123 Solar Street, Lahore, Pakistan
Email: privacy@zaksolar.com
Phone: +92 300 1234567